Derma Clinic · Healthcare
A receptionist that never puts a patient on hold
An AI voice agent books, reschedules and confirms appointments by phone in Turkish and English, around the clock.
- Client
- Derma Clinic
- Industry
- Healthcare
- Service
- AI & Smart Assistants
- Year
- 2026
- Timeline
- 4 weeks
0%
calls answered
+0%
appointments booked
0%
bookings after hours
The challenge
Forty percent of calls went unanswered during treatments and after hours. Each missed call was a lost consultation.
What we built
The voice agent answers every call, checks the clinic calendar, books or moves appointments and sends an SMS confirmation. Complex cases are transferred to staff with a written summary.
The outcome
No call goes unanswered and evening bookings now fill a fifth of the calendar.
