Services

Business Processes & Integrations

We automate repetitive work and data transfers between systems. By connecting the tools your teams use, we make record-keeping, approval and operational processes easier to track.

Sample panel

Who is this service for?

For businesses that enter the same data into several systems by hand, run approval and notification processes through email or messages, or want to see data from different tools in a single report.

Sub-services

Start with the service you need, and we will develop the system together as your business grows.

01

Digital growth and automation consulting

Together we assess the tools you use for winning customers, tracking sales and running daily operations. We identify repetitive work, data gaps and steps that need improving, and prepare a prioritised implementation roadmap.

02

API and webhook integrations

We build connections that let separate applications exchange data. Data mapping, transfer conditions and error cases are defined within the project scope.

03

Automating repetitive work

We set up automations for tasks such as copying data, creating records, sending notifications and updating statuses. Where suitable we use n8n, Make and similar tools.

04

Accounting, CRM and e-commerce connections

We make sure customer, order, product and related transaction data moves between systems. We decide the direction, timing and data source of each transfer together.

05

Document and data processing automation

We create flows that extract the required information from forms, files and documents and transfer it to the right records. We add human approval steps for data that needs checking.

06

Approval, task and notification flows

We set up processes that route purchasing, leave, expense or operational requests to the right people. Approval statuses, task owners and pending actions become visible.

07

Customer and employee onboarding

We organise the records, documents, tasks and information steps needed for a new customer or employee. We prepare flows that bring the relevant teams in at the right time.

08

Automated reports and data dashboards

We bring data from different systems into shared reporting structures. We create dashboards that suit regular management reporting and operational tracking.

09

Error alerts and run tracking

We set up checks so failed transfers are noticed and reported to the relevant team. For suitable operations we define retry and manual intervention steps.

How could it work in your business?

The scenarios below are examples of how the service can be used; they do not describe completed client projects.

Example use

Order and invoice transfer

An e-commerce business transfers customer and product details from new orders to its accounting system; if something fails, the responsible person is notified.

Example use

Purchase approval flow

A manufacturing company routes purchase requests to the relevant managers by amount and follows approval statuses in a single list.

Example use

Creating records from documents

A logistics company extracts the required fields from incoming documents to create records; documents that need checking are sent to an employee for approval.

How do we work?

  1. 01

    Needs and current-state analysis

    We review your goals, current tools and workflow together.

  2. 02

    Scope and implementation plan

    We put the scope, responsibilities and implementation steps in writing, based on your priorities.

  3. 03

    Setup or development

    We set up or build the planned solution and share the interim stages with you.

  4. 04

    Testing and approvals

    We test the solution against real usage scenarios and obtain the necessary approvals before going live.

  5. 05

    Training and handover

    We train your team and hand over access and documentation.

  6. 06

    Maintenance and improvement, by agreement

    Where agreed, we monitor the system and plan improvements based on usage results.

What is delivered?

The delivery scope is agreed after the needs assessment. Depending on your project, it can include:

  • Process analysis and automation roadmap
  • Implemented automations and integrations
  • Error alert and monitoring settings
  • Reports or data dashboards, depending on scope
  • Flow and connection documentation

Scope and usage costs

Integration options are assessed against the technical access and subscriptions of the connected systems. Third-party tools, usage limits and the need for ongoing monitoring are explained within the project scope.

Common questions

It depends on data sensitivity, transaction volume, hosting preference and the systems to be connected. Where needed we can also build a custom integration; we review the options together after the needs assessment.
We add error alerts to the flows and define retry and manual intervention steps for suitable operations. The need for ongoing monitoring is explained within the project scope.
Connection options depend on the API or data access each system offers and on your subscriptions. We assess the systems to be connected technically at the start of the project.

Let's define what you need together.

Tell us about your current setup and goals, and we will define the scope and implementation plan together.