Nexa Gym · Fitness
A member app that doubled class attendance
Class booking, QR entry, personal plans and a referral programme in one app for a 14-branch gym.
- Client
- Nexa Gym
- Industry
- Fitness
- Service
- Websites & Web Applications
- Year
- 2025
- Timeline
- 9 weeks
0x
class attendance
-0%
no-shows
0
store rating
The challenge
Members booked classes by calling the branch, and no-shows were common. There was no way to reach members with anything more targeted than a mass SMS.
What we built
The app handles booking with waitlists, reminders and a gentle no-show policy, opens doors with a QR code and delivers workouts from the trainer. Push notifications are segmented by branch and goal.
The outcome
Class attendance doubled and the referral programme became the cheapest acquisition channel.
